I met Robert Meyerowitz, former City Newspaper music critic, at Cobbs Hill for tennis. I hadn’t played in ten years or so. I think the last time was with Pat Lowery from SLT. I held my own but really fell apart when Robert tried to show me how to serve. And I managed to knock a few balls over the fence. Robert drove here from Alaska and he may be headed to Washington to take some sort of government job.
We had a company ask us to look at their website because they weren’t happy with its performance. The site was designed by company in China and I spent about an hour there marveling at their graphic sense.
Peggi read a book review in Sunday’s paper for “Last Call, The Rise and Fall of Prohibition.” My grandfather ran a speakeasy in the city and the book sounded interesting so we tried ordering it on the iPad. We couldn’t find it at Apple so we went right to Simon & Schuster’s site and bought the epub version as a download but the only thing that was downloaded was an html document that launched in our browser and took us to a page with three lines of code.
We received an email confirmation from Simon & Schuster so the credit card part cleared fine but we didn’t have the book. We sent an email to them and they said we would hear from them in 48 hours. That never happened so I called and talked to a woman who took my name and number and told me someone would call. I said, “Really? Someone from Simon & Schuster is going to call me?” And she said, “Well, I certainly hope so.”
I let a few days go by and no one called so I called S&S again this afternoon and talked to Julius. He wanted to credit our account be couldn’t find our order number in their system. In fact he said,”I see no orders all for the epub version of this book.” I spent about a half hour on the phone with him while he tried to contact the guy in charge of downloads. He was unable to reach him on his Blackberry so I told Julius I had to get back to work. He promised he would get back to me. We went down to the pool for a dip and when we returned I found this email.
Thanks for contacting us. Unfortunately, eBooks purchased from SimonandSchuster.com require Adobe Digital Editions in order to be downloaded and properly viewed. At this time, Adobe Digital Editions is not compatible with the iPad. Because of the difficulty, I have issued a full refund for your purchase. Please allow up to 30 days for this to be fully visible on all of your credit card and/or banking statements.
I’m very sorry for any inconvenience this has caused.
Sincerely,
Stephen
SimonandSchuster.com
I know our friend, Martin, is deeply interested in this topic so I took notes.
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